Loyalty is Overrated

I got a wakeup call on February 9th, 2017. It came in the form of an unexpected email from Nationwide. It read, “Hi Ryan. Your dad and I were talking about the car insurance this morning and he wants me to quote your 2002 Toyota Camry on its own policy for you.”

This was my dad’s tough love way of kicking me off the family insurance plan and I was pissed. Especially when I got the bill in the mail for $1,023.16. But it did help me learn an important life lesson… loyalty is overrated. Have you ever seen the Geico commercial claiming that “15 minutes can save you 15% or more on car insurance”? Well, it took a lot longer than 15 minutes but my record is 46%. By 2018, I’d dropped the comprehensive insurance on my aging car to get the premium down to $776 (24% savings), and then scored another 29% savings by switching to Erie at $552/year (which was down 46% from that original Nationwide bill).

Over time, I’ve collected quotes from 13 different insurance carriers and changed companies three times. I know that seems ridiculous but then again between 2023 and 2025, my insurance bill with Erie went up by 48% ($3,897 to $5,787)! Just the homeowners portion of the bill was up 77% over that two year period. I pressed my agent on this and she forwarded a canned message from Erie corporate. It read (in part), “There is no way to sugarcoat that this is going to be the most challenging period we have seen with regard to personal auto and home insurance.” Whatever. I switched to NC Farm Bureau to save $1,023 (18%).

My rate with NC Farm Bureau actually went slightly down between 2025 and 2026 ($4,763 to $4,643) but it still never hurts to test the market. One particularly honest agent sent me a candid note, “Currently, I do not have a competitive quote to offer or recommend switching from your current carrier…” Thankfully my friend (and now agent) Zach helped me to find a split policy (Erie for auto, Utica for homeowners) that actually provides better coverage than my prior policy, while still saving $684 (15%).

A few lessons learned as a consumer:

  1. Check with an independent broker (or two) who can shop multiple carriers on your behalf. Shopping for quotes is hard… It typically requires picking up the phone, figuring out how to make an apples to apples comparison for different policies, and then ending up on a spam list. A good broker can do this heavy lifting on your behalf. Want to borrow mine? Reach out to zach.routh@allchoiceinsurance.com.
  2. Track your data! My goal is to pay the full premium up front, not think about insurance for a year, and then keep a record in a Google folder of how it changed since last year. Don’t put it on auto-pay, otherwise you might get complacent and just let it auto-renew.
  3. You don’t have to keep your auto and homeowners policies with the same company if bundling isn’t actually saving you money. For example, splitting coverage (like using Erie for auto and Utica for homeowners) can sometimes provide better overall coverage while still saving you money.
  4. Don’t skimp on the liability coverage just to lower your bill. For example, I could deal with a slightly higher deductible but it’d be a lot tougher to recover from a $1,000,000 lawsuit.
  5. Disclaimer… Insurance isn’t a commodity so you need to be careful about what you’re signing up for. When comparing different proposals, I’ll read the policy (including the riders), check their reputation via Consumer Reports, Reddit, and a general web search, and review the Company’s AM Best rating, which rates the financial health of the company. And aside from the coverage numbers highlighted on the quote, you need to understand what’s covered and what isn’t. That can make a big difference! With the most recent switch, I upgraded from an HO-3 policy (Farm Bureau) to an HE-7 policy (Utica). An HO-3 will cover all “named perils” like a fire, theft, or hail, whereas an HE-7 will cover any accidental loss unless it’s specifically excluded. So just as a wild example, if a raccoon broke into my house and tore up all my furniture, I’m covered under the HE-7 (subject to a $2,500 deductible).

A few lessons from Zach, a friend and independent agent (that doesn’t work off commission):

  1. If you can afford it, raise your deductibles. Then put aside the amount of the deductible in an emergency/rainy day fund, so you have that money on hand if something were to happen. Upping your deductible will likely significantly lower your rate.
  2. Read your policy and make sure your information is correct. It can sometimes saves some extra cash, but most importantly, you know your needs way better than any agent or carrier, and you don’t want to be up a creek in a claims situation because you didn’t check the details.
  3. State minimum liability requirements terrify me. North Carolina increased the requirements for automobile liability coverage in the summer of 2025. However, having the minimum is exactly what it sounds like. $50,000 of Property Damage Coverage seems hefty until you consider that $50,000 is basically the average cost of a new car these days. If you are wondering why I recommend $250,000/$500,000 for Bodily Injury Coverage, take a second to think about where all the money comes from to plaster injury attorney advertisements on our billboards and televisions.
  4. Ask an agent. Sure, you can acquire insurance in minutes on your phone, and it might save you money. But there is a tremendous value to working with a local insurance professional who is invested in your well-being rather than a bottom line.
  5. Talk to an agent before you file a claim. Insurance companies can drop you for claims experience (or raise your rates), so before you file, make sure doing so is in your best interest.

Things I Learned From My Dad

These aren’t just things he says, these are things he does.

With boats, don’t ask how much it’s going to cost
You don’t want to know. Just do it.

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Always stay “in the park”
Whether it’s Disney Land or the Grand Canyon, you want to be where the action is.

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Don’t sit around in your pajamas all morning
As soon as you wake up, make the bed, brush your teeth, and put on your clothes for the day.

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How to make the perfect omelet
The secret is creativity. My favorites so far are a lasagna-omelet combination, and an omelet with Smithfields barbeque.

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Leave it better than you found it
Always leave the kitchen a little bit cleaner, or the campsite a little better off. It works for just about anything.

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Attitude is a choice
My dad and Bryan (Erin’s fiancé) went deep-sea fishing, and had “a perfect day and a great time.” Later on, we learned that it was a really rough day at sea and lots of people got sea-sick. But my dad never complained. He never even brought it up. He kept a positive attitude.

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How to Serve
I graduated from Troop 934 in 2012, but my dad stuck with it. He’s mentored dozens of Scouts and even serves on the Eagle Scout Advisory Board. The picture below shows all the mentorship pins Scouts have given him.

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Go big or go home
How many other little league baseball coaches wear the FULL uniform? That’s going big in my book.

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BONUS: An update to a previous blog post, Wise Words of Wisdom from my dad, featuring the best dad quotes of the year.
“Hot yoga? I thought that was the dress code”.
“My Bluetooth speaker doesn’t work anymore”. “Dad, that’s an alarm clock.”
“That was back in 1960 b.c… ‘before computers’.”
“Can we ride the goats?”

Wise Words of Wisdom from my dad

My dad’s a pretty cool guy. So cool that I’ve never seen him wear a t-shirt. When it’s cold outside, he even doubles up and wears two collared shirts. Here are just a few of the funny things he says.

“Yeah I had the chance to study abroad too. It was called the army.”

“My name is Mr. Kelley but you can call me by my first name…… Sir.”

Steve on Jos A Banks: “Buy one get four free? I’m not going till its buy one get five free!”

Mom: “Aw Steve, what a nice card”  Dad: “Yeah I told Hallmark what to write.”

Me: “It’s like 50 degrees in here, can you turn the heat on?” Dad: “What do you want, a jacket for Christmas?”

Client: “Who should I make this check out to?” Dad: “Just make it out to Obama, he’s getting all of it anyway.”

Dad: “Oh wow, Laura, you got your hair done! It looks great!” Mom: “No, that’s tomorrow.” Dad: “Oh.”

How to get free movie rentals: A short guide by Steve Kelley

Three free Redbox Movies (No purchase necessary). One time my dad rented a movie at Redbox, but the disc was scratched and wouldn’t play… So he did what any other Baby Boomer what do. He wrote a note explaining the problem and requesting a refund, taped it to the DVD, and put it back in the machine. About a month later, he received an apology from Redbox in the mail along with a refund AND three free movies.

Two for the Price of One (Good at any movie store). Another time my dad was really excited to watch a Blu-Ray movie he just rented. However, at the time, we still had an old-school tube TV, so it obviously wouldn’t play. He took the movie back to Family Video, where they patiently explained the difference between Blu-Ray and DVD, and threw in two free movie rentals.